Privacy Policy
1. Introduction
Pierres d’Histoire places particular importance on the protection of the personal data of its users, clients, and visitors. This Privacy Policy aims to explain in a transparent manner which data is collected, how it is used, how long it is retained, and what rights you have.
By using the website https://pierresdhistoire.com/ or by making a reservation, you accept this Privacy Policy.
2. Data Controller
The data controller is:
Pierres d’Histoire
20 rue des Petits Champs, 75002 Paris
SIRET 52383881100025
DPO email: dominique.imbert@pierresdhistoire.fr
Pierres d’Histoire is also represented by its Data Protection Officer (DPO) for any question relating to personal data.
3. Data Collected
3.1 Data provided by the user
When making a reservation, creating an account, making a purchase, or submitting a form, we collect:
- First and last name
- Email address
- Phone number
- Postal address
- Booking-related information: dates, house, number of occupants
- Payment information (never stored by Pierres d’Histoire, processed via MEWS)
3.2 Data collected automatically
When browsing the site:
- IP address
- Browsing history
- Technical data (browser, device, operating system)
- Technical logs
3.3 Data from technical partners
- Booking data from MEWS
- Anonymised analytics data (e.g., Google Analytics, Matomo)
4. Purpose of Data Collection
The data collected enables Pierres d’Histoire to:
- Manage bookings and accommodation services
- Send confirmations and documents related to the stay
- Process requests submitted via forms
- Ensure customer follow-up and support
- Improve website navigation and performance
- Manage billing and legal obligations
- Produce anonymised statistical reports
- Send marketing communications (newsletters, offers), only with consent
5. Legal Basis for Processing
The processing carried out by Pierres d’Histoire is based on:
- Performance of a contract (booking, purchase)
- Consent (newsletter, cookies)
- Legitimate interest (security, website improvement)
- Compliance with legal obligations (billing, accounting obligations)
6. Recipients of the Data
Your data may be transmitted to:
- Pierres d’Histoire’s internal team
- The MEWS booking platform
- Technical service providers (hosting, emailing, analytics)
- Competent authorities in case of legal obligation
Pierres d’Histoire does not sell or rent your data.
7. Data Retention Period
Data is retained for:
- Client account and bookings: 5 years after last activity
- Billing data: 10 years (legal obligation)
- Cookies: 13 months
- Form submissions: 3 years after the last contact
Data may be retained longer if required by law or in case of litigation.
8. Data Security
Pierres d’Histoire implements technical and organisational measures to protect personal data:
- SSL encryption
- Firewalls and intrusion protection
- GDPR-compliant secure hosting
- Restricted access for authorised personnel only
However, no Internet transmission is completely secure. Pierres d’Histoire commits to notifying any major incident as quickly as possible.
9. Your Rights
In accordance with the GDPR and the French Data Protection Act, you have the following rights:
- Right of access
- Right of rectification
- Right to object
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to withdraw consent
- Right to define instructions regarding your data after death
To exercise your rights: dominique.imbert@pierresdhistoire.fr
You may also contact the CNIL: https://www.cnil.fr/fr/plaintes.
10. Cookies
The site uses different types of cookies:
- Essential technical cookies
- Audience measurement cookies
- Marketing cookies
- Third-party cookies (social networks)
You can customise your choices via the consent banner.
A dedicated Cookie Policy is available for more information.
11. Transfers outside the European Union
Some service providers may transfer data outside the EU (e.g., analytics tools, emailing). These transfers are governed by:
- Standard contractual clauses
- Appropriate safeguards
- Or GDPR-compliant solutions
No transfer occurs without adequate protection.
12. Changes to the Policy
This Privacy Policy may be updated at any time. The date of the latest update is indicated below.
Last update: November 26, 2025.
13. Contact
For any question regarding your personal data:
Pierres d’Histoire
20 rue des Petits Champs, 75002 Paris
Email: contact@pierresdhistoire.fr